We booked airline tickets on Finnair for Dublin, Ireland (JustFly booking number171-192-491). They should be able to wave it during covid 19 epidemic. The customer service is a joke.

suddenly we don't even have tickets travelling back from Australia! And to crown it all, I have no right to cancellation of my flight. I was told by the Airline (Norweigan) that I could fly at a later date (early next year) but they were not 100% sure they would actually be flying. I had to change my travel plans because my mom was terminally ill in the hospital in I.C.U. I booked tickets for myself and daughter to travel to Sweden for July 2015. Spend $2500. This company JUSTFLY needs to set up phone line so we can call & get results. I checked w/ AMEX and found the account related to me to me by Justfly to be totally fabricated ,especially since it wasn't even close to approaching my credit limits.Apparently,although showing it on my ticket Justfly screwed up big time and never notified me that I didnt have the seat upgrades shown on the tickets they issued to me. Justfly was been unresponsive and will not speak to the airline directly.

After telling her I preferred to speak to a manager she placed me on hold. I called Justfly and was told that my credit card company didn't allow the extra $300 fee for the upgrade to be added to the $3,000+ regular ticket. The Local Detectives - private investigators. After multiple attempts to get JustFly on the phone, on April 21st, the agent said his support team would get an answer from the airlines and return my call in 2-3 hours. Viking River Cruises - Viking refuses to refund the full 40k+, even though my husband, with a doctor's note, is unable to travel now or in the future. DO NOT USE THEM, THEY ARE SCAM ARTISTS. I contacted them within the 72 hours before my flight which I have records to confirm! Swiss Air states they have refunded that to Just Fly but I cannot seem to get it out of them! Due to covid-19, united airlines cancelled the flights and per their emails, refund was issued to travel agency (justfly). [protected]. In March I call asking for my confirmation and was advised it was sent, I said send it now. I asked if he could find a comparable flight I had booked for about $400 per ticket and now it was $726 for the cheapest or over $1,000 for the same flight I presumably booked.

I spoke with 3 people who gave me 3 different run-arounds.
I called the airline myself I must go through JUSTFLY to use the credit and it must be used for an AA flight. Since we booked through a travel services company we needed to contact them. If one ever tries to call Justfly, the waiting times are totally outrageous and then the person on the other line will again put you on hold endlessly and unless pressed either disconnect you or supply a minimum amount of service. A week later I received mail saying that the company changed my flight, and I had to call immediately to talk about changes. TERRIBLE, TERRIBLE, TERRIBLE! The customer service representative was rude and unhelpful. I called back, explained again the situation, referencing both the JAL website, and emails, and the JustFly website and emails stating no fare increase...but was again told there was a fare increase. This is not acceptable and is horrible customer service.

It cost me $300.00 with them and another $400, as I lost the airfare and had to pay extra.

I am horrified when I booked an international flight for the prize indicated online only to get another email with an additional charge of $858.00 to my credit card about a bogus insurance premium. to verify, and they told us that the flight was never cancelled! Okay, which was it? I'm still trying to figure out the charges, nothing matches up. Of course I cannot get my money back and of course the are blaming the airline. The airline told me they only refund money and DO NOT do credit. We have contacted them now over 10 times and I have the email from Silver Airways stating they are not paid if they do not fly, so there is nothing to approve. NEVER, NEVER, NEVER use this organization. Upon arriving at the airport I noticed that the boarding pass had different seat #s than my Justfly confirmation ticket. They had to refund it to Justfly as it's a 3rd party. For someone to go through this in a stressful time is worry enough! Delta had Voyages Ala Carte on the other line to make the changes to the itinerary. Pathetic How does one explain the fact that information is posted online which is completely contrary to the action pursued by the service providers. As of today (1 August 2020), there is no response from the company which has had my money for 13 months. They are HORRIBLE HORRIBLE HORRIBLE! Syndey to Los Angles were also cancelled ---- without even informing us, Kathryn Bodine, Kara Bruce, Kevin Bruce, Caden Bruce, Kristi Bruce. Everything worked as expected, we Both of these flights were canceled by the airlines. But I am still waiting for my partial refund. The flight was canceled due to the Coronavirsus. I purchased my tickets and once I received the confirmation noticed both tickets were in my husband's name. do it and call us back in 24 hours, but invariably they never called and I end up paying an additional amount of 120 dollars, that is a total of 376.00 dollars instead of the initial 249.00 dollars. I called Justfly and was told no refund, called again and told I may be eligible for a refund but I needed to wait at least 2 billing cycles to see if my credit card was refunded then transfered me again when I said I wasn't waiting more than 2 months "to see if my refund occurred" as my flights were cancelled so I want my refund that Frontier already told me I would get since they changed my flights by days and I need the mo ey to rebook. My last call they transferred me and I was on hold for almost 2 hours to what I assume was a dead line as there was no music. I contacted JustFly and told them about the issue. © 2004-2020 ComplaintsBoard.com. without any success. Never will deal with Justfly again. Then when I called back I was told i would not get a refund but a credit instead, and now I have $4k sitting there and I can't get it back. Take my advice and STAY AWAY FROM THIS COMPANY!! The story begin I booked a flight on line for Cruise leaving from Miami on Aug 13th, returning Aug 21st. Thirteen hours later, I received an urgent email stating that my reservation had been cancelled based 7 possible reasons. My advice, don't just complain on this site. I spent over an hour on the phone every time I called and was constantly put on hold and promised different things so many times. To my surprise when I noticed (while my wife was in India) the return flight had a 9 hr layover. I called their 1-800 #, and after 3:15 hours waiting on hold, talked with Brett who seemed pleasant enough and asked for best phone #, name, and address verification questions. We... His file was just picked up in our state, he will be extradited.

Have to cancel my flight due to my mom getting sick. Fandango Erie, Pa, I'm Just A Little Girl South Park, Doug Williams Hall Of Fame, Emory Meaning, Stadio Renato Dall'ara Tower, Alvechurch Vs Kings Langley, Eredivisie Rivalries, Toronto Argonauts Salary, Xavi International Goals Sbc, Rascal Flatts - Still Feels Good, Arrowtown Weather Station, Cineplex Chinook Careers, Cbs-viacom Merger Date, Movie Theater El Paso, Small Office Ideas, Eastbourne Borough Fc, Teddy Bear Names In Tamil, San Antonio River Facts, New Mexico Attorney General Hector Balderas, When Is Peter Green Funeral, The Sun Is Shining In The Sky, Cinecittà Studios In Rome, Cbs Television Distribution Effects, Espn Logopedia, Copperhead Road Line Dance Funeral, Ugc Net 2020 Syllabus, Air Force Base Movie Theater, In This Moment - Creep, Cineworld Founded, Taylor Swift Paris Concert Where To Watch, Fatamorgana In English, Fandangonow Devices, Team Elevate Fortnite, Chattanooga, Tn Zip Code, Betaal Imdb, Fleetwood Town Vs Portsmouth Prediction, Franklin Gta, Aslan Leopardstown Drive In, Alamo Drafthouse Roar, Triggerman Definition, Shania Twain I'm Gonna Getcha Good, To Be Or Not To Be (1942), Most Assists In Premier League History, Supernatural Season 14 Episode 20 Full Episode, Logic Pro Vs Garageband, Sentence Of Greed, Feathers Pronunciation, Marchisio Transfermarkt, Garden City, Sc Movie Theater, This Will Be (an Everlasting Love Cover), "/>

just fly complaints


To date, the airline has not received that request. After entering the information 5 times on their website I was so frustrated I spelled my first name wrong. They didn't say this to get my business, because they directed us to another airline in the terminal. Checked reservation with the airline, all appears normal.

I did this and both were rejected. To date, the airline has not received that request. They are truly the cause of the worst flyingg experience I have had in the 40+ years I havee been flying. I asked for a call … Please help and thank you in advance. Simply unbelievable that an agency with such a criminal intent is allowed to operate freely within a system that is supposed to protect the customers from undue exploitation. All flights were cancelled because of covid flying into Canada. 30 hours later, I still have no reply and no refund. I recently booked a trip w/ JustFly to Asia from which I recently returned. After the final hold she told me the manager was still unavailable but I could call the airline carrier directly to have them change the names because she couldn't do anything for me. Sincerely, I booked 3 international flights through Justfly and had to cancel them. it was cancelled by Swiss Air. It cost me $300.00 with them and another $400, as I lost the airfare and had to pay extra. I would NEVER use this company again, nor would I in any way recommend them to anyone I cared about! Also, the wait time is ALWAYS 40 minutes! In effect a client ends up being victimised and exploited by the people who are supposed to assure him of a dignified service. The money was taken from her account but she had no booking. I purchased 2 roundtrip tickets on united airlines (05/08/20 -05/17/20) through justfly.com. never got a penny back or miles.

You have to pay a heavy price. problem, we shockingly found out that our business class tickets from This is a criminal organization, don't use them!!!! Booked my international flight a month ago, just like I did last year. An hour after booking the she got a cancellation notice. After Delta provided the rep. with my credit card information Voyages was unable to change the names. The flight from EWR to DEL was a direct flight and had no issues. all the attempts to get it done fails and I call the service only for an agent to tell me the amount has changed within a space of 5 mins, even though they will post the increased amount online. My first experience a night mare... Purchase airline tickets and was told they don't accept debit cards..however myself and family cancelled our flight with them..a few days later they re-run my debit card without my authorization and had my account overdraft n will not refunded my money..they are currently under investigation..it makes me so sick to the bottom of my stomach that , such act can be done n you have to go through fire to get whats yours back..

This happened 5 times. were put in a different flight. Please be careful and I will be reporting this incident to better business bureau. Oh, I also bought travel/flight/trip insurance. Never did I receive notice that the upgraded seats were not valid.When I asked to speak to a Supervisor at Justfly the advised me that there were no supervisors and that there was nothing more to discuss. I was charged extra money to cancel the tickets and was told I have a credit I would have to use within 12 months of purchase date. When I call first you are on hold forever and cannot get anyone who speaks english.

It was then I notice my flight was exaggerated and not what I requested. In addition, justfly.com told me that when, and if, I get the refund, they would subtract $33.90 because I paid for seat selection and they do not refund seat selection fees. Per justly in order to receive any travel credits, I first had to "officially" cancel my flights. Now, should I have trouble, changes...that remains to be seen! They still will not refund our money and keep saying it is Silver Airways that has to approve it, but JustFly failed and never told us.

We booked airline tickets on Finnair for Dublin, Ireland (JustFly booking number171-192-491). They should be able to wave it during covid 19 epidemic. The customer service is a joke.

suddenly we don't even have tickets travelling back from Australia! And to crown it all, I have no right to cancellation of my flight. I was told by the Airline (Norweigan) that I could fly at a later date (early next year) but they were not 100% sure they would actually be flying. I had to change my travel plans because my mom was terminally ill in the hospital in I.C.U. I booked tickets for myself and daughter to travel to Sweden for July 2015. Spend $2500. This company JUSTFLY needs to set up phone line so we can call & get results. I checked w/ AMEX and found the account related to me to me by Justfly to be totally fabricated ,especially since it wasn't even close to approaching my credit limits.Apparently,although showing it on my ticket Justfly screwed up big time and never notified me that I didnt have the seat upgrades shown on the tickets they issued to me. Justfly was been unresponsive and will not speak to the airline directly.

After telling her I preferred to speak to a manager she placed me on hold. I called Justfly and was told that my credit card company didn't allow the extra $300 fee for the upgrade to be added to the $3,000+ regular ticket. The Local Detectives - private investigators. After multiple attempts to get JustFly on the phone, on April 21st, the agent said his support team would get an answer from the airlines and return my call in 2-3 hours. Viking River Cruises - Viking refuses to refund the full 40k+, even though my husband, with a doctor's note, is unable to travel now or in the future. DO NOT USE THEM, THEY ARE SCAM ARTISTS. I contacted them within the 72 hours before my flight which I have records to confirm! Swiss Air states they have refunded that to Just Fly but I cannot seem to get it out of them! Due to covid-19, united airlines cancelled the flights and per their emails, refund was issued to travel agency (justfly). [protected]. In March I call asking for my confirmation and was advised it was sent, I said send it now. I asked if he could find a comparable flight I had booked for about $400 per ticket and now it was $726 for the cheapest or over $1,000 for the same flight I presumably booked.

I spoke with 3 people who gave me 3 different run-arounds.
I called the airline myself I must go through JUSTFLY to use the credit and it must be used for an AA flight. Since we booked through a travel services company we needed to contact them. If one ever tries to call Justfly, the waiting times are totally outrageous and then the person on the other line will again put you on hold endlessly and unless pressed either disconnect you or supply a minimum amount of service. A week later I received mail saying that the company changed my flight, and I had to call immediately to talk about changes. TERRIBLE, TERRIBLE, TERRIBLE! The customer service representative was rude and unhelpful. I called back, explained again the situation, referencing both the JAL website, and emails, and the JustFly website and emails stating no fare increase...but was again told there was a fare increase. This is not acceptable and is horrible customer service.

It cost me $300.00 with them and another $400, as I lost the airfare and had to pay extra.

I am horrified when I booked an international flight for the prize indicated online only to get another email with an additional charge of $858.00 to my credit card about a bogus insurance premium. to verify, and they told us that the flight was never cancelled! Okay, which was it? I'm still trying to figure out the charges, nothing matches up. Of course I cannot get my money back and of course the are blaming the airline. The airline told me they only refund money and DO NOT do credit. We have contacted them now over 10 times and I have the email from Silver Airways stating they are not paid if they do not fly, so there is nothing to approve. NEVER, NEVER, NEVER use this organization. Upon arriving at the airport I noticed that the boarding pass had different seat #s than my Justfly confirmation ticket. They had to refund it to Justfly as it's a 3rd party. For someone to go through this in a stressful time is worry enough! Delta had Voyages Ala Carte on the other line to make the changes to the itinerary. Pathetic How does one explain the fact that information is posted online which is completely contrary to the action pursued by the service providers. As of today (1 August 2020), there is no response from the company which has had my money for 13 months. They are HORRIBLE HORRIBLE HORRIBLE! Syndey to Los Angles were also cancelled ---- without even informing us, Kathryn Bodine, Kara Bruce, Kevin Bruce, Caden Bruce, Kristi Bruce. Everything worked as expected, we Both of these flights were canceled by the airlines. But I am still waiting for my partial refund. The flight was canceled due to the Coronavirsus. I purchased my tickets and once I received the confirmation noticed both tickets were in my husband's name. do it and call us back in 24 hours, but invariably they never called and I end up paying an additional amount of 120 dollars, that is a total of 376.00 dollars instead of the initial 249.00 dollars. I called Justfly and was told no refund, called again and told I may be eligible for a refund but I needed to wait at least 2 billing cycles to see if my credit card was refunded then transfered me again when I said I wasn't waiting more than 2 months "to see if my refund occurred" as my flights were cancelled so I want my refund that Frontier already told me I would get since they changed my flights by days and I need the mo ey to rebook. My last call they transferred me and I was on hold for almost 2 hours to what I assume was a dead line as there was no music. I contacted JustFly and told them about the issue. © 2004-2020 ComplaintsBoard.com. without any success. Never will deal with Justfly again. Then when I called back I was told i would not get a refund but a credit instead, and now I have $4k sitting there and I can't get it back. Take my advice and STAY AWAY FROM THIS COMPANY!! The story begin I booked a flight on line for Cruise leaving from Miami on Aug 13th, returning Aug 21st. Thirteen hours later, I received an urgent email stating that my reservation had been cancelled based 7 possible reasons. My advice, don't just complain on this site. I spent over an hour on the phone every time I called and was constantly put on hold and promised different things so many times. To my surprise when I noticed (while my wife was in India) the return flight had a 9 hr layover. I called their 1-800 #, and after 3:15 hours waiting on hold, talked with Brett who seemed pleasant enough and asked for best phone #, name, and address verification questions. We... His file was just picked up in our state, he will be extradited.

Have to cancel my flight due to my mom getting sick.

Fandango Erie, Pa, I'm Just A Little Girl South Park, Doug Williams Hall Of Fame, Emory Meaning, Stadio Renato Dall'ara Tower, Alvechurch Vs Kings Langley, Eredivisie Rivalries, Toronto Argonauts Salary, Xavi International Goals Sbc, Rascal Flatts - Still Feels Good, Arrowtown Weather Station, Cineplex Chinook Careers, Cbs-viacom Merger Date, Movie Theater El Paso, Small Office Ideas, Eastbourne Borough Fc, Teddy Bear Names In Tamil, San Antonio River Facts, New Mexico Attorney General Hector Balderas, When Is Peter Green Funeral, The Sun Is Shining In The Sky, Cinecittà Studios In Rome, Cbs Television Distribution Effects, Espn Logopedia, Copperhead Road Line Dance Funeral, Ugc Net 2020 Syllabus, Air Force Base Movie Theater, In This Moment - Creep, Cineworld Founded, Taylor Swift Paris Concert Where To Watch, Fatamorgana In English, Fandangonow Devices, Team Elevate Fortnite, Chattanooga, Tn Zip Code, Betaal Imdb, Fleetwood Town Vs Portsmouth Prediction, Franklin Gta, Aslan Leopardstown Drive In, Alamo Drafthouse Roar, Triggerman Definition, Shania Twain I'm Gonna Getcha Good, To Be Or Not To Be (1942), Most Assists In Premier League History, Supernatural Season 14 Episode 20 Full Episode, Logic Pro Vs Garageband, Sentence Of Greed, Feathers Pronunciation, Marchisio Transfermarkt, Garden City, Sc Movie Theater, This Will Be (an Everlasting Love Cover),