All Rights Reserved. As per Amazon's Return Policy, most products can be returned within thirty (30) days of date of purchase date as long as they are still in brand new, unused, resalable condition, with all instructions, hardware, and accessories, in the original manufacturer's packaging. Learn More. The customer support person said it was included so I purchased the top. About 4WheelOnline.com. Share your voice on ResellerRatings.com BBB Business Profiles are subject to change at any time. Therefore, as per Amazon's Return Policies, a fifty percent (50%) restock fee was deducted for the three (3) damaged wheels. I highly recommend. Hello Customer, Unfortunately this Email is only for our Website 4Wheelonline.com. Contact was made with the company stating the probe was not received, and they stated they could give a full refund if the monitor was returned in a non-used condition(everything was opened and placed thinking all components were present) or they could give a $50 credit(the price of a new EGT probe is $130, not $50). The agent was polite and courteous! Your recently viewed items and featured recommendations, Select the department you want to search in. No problem. Not one or the other. Credit card was charged on 6/18/20.
This can happen for a variety of reasons including Amazon merging multiple listings, listings being edited by another seller, etc.
You will receive notification of any delay or cancellation of your order. Unless noted otherwise in the ordering pipeline, 4Wheel Online ships all items within two days of receiving an order. We are dedicated to providing an extensive range of upgrades that will match any make or model on the road. Found out they shipped on 5/30 and SHIPPED TO WRONG ADDRESS! Called on 7/8/20, and was told they have stopped doing business with the manufacture and can't fulfill the order. As a matter of policy, BBB does not endorse any product, service or business. I emailed 4Wheel Online directly, and immediately received the following message. It has stock to fit many different makes and models, with everything from bumpers to engines and tires. Sales tax is not separately calculated and collected in connection with items ordered from 4Wheel Online through the Amazon.com Site unless explicitly indicated as such in the ordering process. About how long would you say i should expect to wait to receive a set of rims being shipped to north nj/ny area? Upgrade your 4WD with a little help from 4 Wheel Online. I called Customer Service and they were so helpful, They confirmed the exact parts that were needed for my Jeep, had them all in stock, and were able to Next Day Air them to me.
Stay away. Hope I get my refund. Spent 1100 on a set of dropstar wheels. Very poor customer service. When it comes to off-road tires for Jeep vehicles, 4 Wheel Parts carries hundreds of high-performance tires. I shipped it back.
Luckily, 4 Wheel Online is here to help, offering a wealth of parts and accessories for all owners of 4-wheel-drive cars. Good communication. Found a great deal or code? WHEEL AND TIRE PACKAGE MOUNTED AND BALANCED... SHOWED UP AS TIRES ONE DAY, WHEELS A WEEK LATER. I ordered a lift kit from them, Jp was the customer service representative that helped me out. For over a decade, 4 Wheel Online has been bringing the very best products to enhance the appearance and performance of all trucks and SUVs. Packaging very poor. That's why we're proud to offer our Jeep lift kits that include all the parts necessary to upgrade or modify your Jeep's lift and suspension system. Our A-to-z Safe Buying Guarantee covers both the delivery of your item and its condition upon receipt... Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. Horrible Customer Service. i wish i had read these terrible reviews before ordering from them. Thanks 4 Wheel Online YOU ROCK! They marked it shipped immediately. Would not buy anything again from them. Search Amazon Help. Four wheels are better than two, but four-wheel-drive cars also take a lot more time and effort when it comes to maintenance. This company sells aftermarket customized truck, jeep, and automotive parts. Was not. Called Fed Ex to locate package only to find out I had to pick up at Fed Ex warehouse due to size of package. Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates. BBB Business Profiles may not be reproduced for sales or promotional purposes. THEN they sent email with info for return. I had no info to give them. Our Free Chrome Browser Extension saves you money when you shop online. Questions about how to place an order? I emailed 4Wheel Online directly, and immediately received the following message. Returns received without the return authorization label may have the refund delayed. If Amazon will not allow you to submit a return request online, then the product is ineligible for return under our return policy. This product was Edge Products CTSX XXXXX-X Touchscreen OBD2 Monitor Gauge Scanner & EGT Probe Pyrometer Kit XXXXX Compatible with 1996 Vehicles & Newer. Please note products which have been installed, wheels or tires which have been mounted, or any items which show signs of installation are ineligible for return. My bad, not reading before ordering but the prices are crazy low. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! 4WheelOnline.com is an online retailer offering great products for trucks and jeeps. I bought a set of brake pads on Amazon marketplace from them--at a very low price mind you. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. This was my first purchase and definitely won't be my last! As per Amazon Policy, in cases of a listing error we will provide a prepaid return shipping label and issue a full refund upon return of the item received in brand new, unused, resalable condition, with all instructions, hardware, and accessories, in the original manufacturer's packaging. Why wasn't I contacted when they stopped doing business with the manufacture? While we empathize with the customer, three (3) of the four (4) wheels were received back heavily damaged and were sent to scrap. BBB Business Profiles generally cover a three-year reporting period. Everything came, was right and fit. Avoid at all costs. Unpacked Nerf bars. Customers must carefully repackage wheels, including protective covers on the faces of the wheels, to ensure that they are not damaged in transit.
Over a week later I get a notification that they refunded me the money and the reason was CUSTOMER RETURN!?!? If you are at an office or shared network, you can ask the network administrator to run a scan across the network looking for misconfigured or infected devices. I will definitely be passing along this experience to all my buddies. They were very polite, knowledgeable, and explained everything in detail so I could understand the ins and outs of the parts I was needing.
At 4WheelOnline.com, you and your vehicle are important to us. Learn how to stay safe during COVID-19 in our new guide: They had no problem call to get a different credit card because I initially used an American Express they said they need a Visa or Master Card( they were to cheap to pay the extra 1.5% fee American Express charges). 4 Wheel online is a Malicious Company that has been breaking the law for years. Stay away! By 4Wheel Online on template-response-date. After 6 weeks no refund. Purchased a differential cover through Amazon, from 4Wheel Online and wanted the torque specs. I recommend doing business elsewhere! Claim your listing for free to respond to reviews, update your profile and manage your listing. Place your merchant order through the Amazon.com Shopping Cart and your purchase is protected by the A-to-z Safe Buying Guarantee. Request a tracking number again on 7/1/20. We strongly recommend test fitting all wheels prior to mounting tires.
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